Terms and Conditions for VeloraGo Users

Last Updated: June 9, 2026

1. Introduction

  • Welcome to VeloraGo! We are glad that you are interested in the application and we hope that you will find it useful.
  • Please read these terms and conditions (the "Terms") carefully before you start using the service provided via the VeloraGo mobile and web application (the "Service"). The Service is operated and provided by Vince Mojzer ("we", "us", "ours").
  • If you register or intend to register a user account for the Service, you are a user of the same ("User" or "you").
  • By downloading or using the Service, you confirm that you have read, understood and accept to be bound by these Terms and guarantee that you have the legal capacity (for example that you are at least 13 years of age or have authorization from your guardian) to accept these Terms. You also confirm that all personal data that you submit to us is correct and complete.
  • Please note that we have a separate privacy policy which describes how we process personal data.

2. The Service

  • The Service is a digital platform for riders and horse owners with several features, including but not limited to:
  • Horse care and health tracking: managing horse profiles, health events, treatments, documents, and care logs.
  • Training and riding log: recording and tracking training sessions, rides, and related activities.
  • GPS and safety features: location tracking and safety tools during rides.
  • Community features: connecting with other riders, sharing experiences, and social interaction.
  • The Service is available both as a free version and as different premium versions. For more information about pricing and what the different packages contain, from time to time, please go to velorago.app/premium.
  • If you do not pay your subscription fee, your files and unused data may be deleted after 12 months unless payment is resumed.
  • When you pay for the Service, you can choose the length of your subscription period. Unused features and storage space during a certain period are lost and cannot be carried over to the next period.
  • When using photo or video recording, or GPS tracking, you shall use your best efforts to ensure that no other persons are captured in such a way that these persons can be identified. You also have an obligation to inform all persons in your surroundings that they risk being recorded or tracked. If any person has questions about the recording and/or wants more information in regard to this, you shall direct them to the VeloraGo website, velorago.app.
  • In case another person than the User can be identified in content stored in the Service and such person contacts VeloraGo with a request to erase his/her personal data, VeloraGo has the right to, without any sanction, delete the content in question.
  • Since every horse and rider is unique, we recommend that you consult a veterinarian or other expert before taking any important decision concerning your horse after receiving any information made available through the Service.
  • VeloraGo does not provide veterinary, medical, or professional advice. The Service is for informational and organizational purposes only.

3. Registration and User Account

  • In order to use the full Service you must create a user account and provide the requested information.
  • Your user account is personal and may only be used for your personal use. You may only register one account per User. You may not let other Users or external persons use your account and you may not transfer your account to another person. An exception is if you need assistance with filming during a riding session.
  • You are responsible for keeping your password confidential, also towards the persons who help film your riding session.
  • You are solely responsible for acquiring and maintaining the appropriate insurance(s) necessary for your training, riding, horse keeping and use of the Service.

4. Use of the Service

  • You warrant that you will not use the Service for any purpose in violation of law or the Terms. You are responsible for all activities that take place in connection with your user account. We are not liable for unauthorized parties' access to the Service due to your or other Users' actions or omissions.
  • You are responsible for ensuring that all material and information made available by you via the Service does not infringe the rights of any third party or is in violation of applicable law.
  • If we assess that anything you have provided violates applicable law, does not constitute good horse keeping or in any other way risks harming us or a third party, we reserve the right to at any time delete the content and/or close your account. We have the sole right to decide on any such question.
  • You are responsible for providing correct, up to date and complete information in connection with your registration and use of the Service. In relation to VeloraGo you are solely responsible for all information communicated or transferred via the Service and your account. Information means for example, pictures, sound, video and links.
  • VeloraGo recommends that you activate the function for push notifications on your mobile phone in order to receive relevant information regarding your use of the Service.
  • GPS data, health records and other information made available through the Service are informational. They do not replace professional veterinary or medical advice.
  • Emergency and safety features are convenience services only. Always call local emergency services in a real emergency.

5. Changes to the Service

  • We reserve the right to, at any time, change, replace, remove and/or add functions and services included in the Service with or without prior notice. Any new functionalities or services provided are covered by the Terms.

6. The Availability of the Service and Content

  • We intend to keep the Service available all days of the year and that the content is correct and updated. However, we do not provide any warranties that the Service is free from defects, flaws, malware, viruses or that the content is correct, updated or complete, or that the Service is up and running 24/7, and VeloraGo disclaims all liability related hereto. We reserve the right to, in connection with updating and/or maintaining the Service, to shut down the Service or parts thereof. We are not responsible for possible disruptions in the availability of the Service that may occur due to insufficient internet coverage, disruptions at the hosting provider or during maintenance of the Service.
  • VeloraGo's ambition is that the Service shall work as well as possible. However, VeloraGo has no responsibility for changes or disruptions of the Service or loss of content. If your content for any reason has disappeared, you are welcome to contact VeloraGo and VeloraGo shall take reasonable measures to restore the content. VeloraGo recommends that you make backups of the content uploaded in the Service. VeloraGo does not function as a backup service and you cannot rely on the Service for backups or storage of content.
  • You may not abuse the Service by knowingly transferring virus, trojans, internet worms or other material that is designed to cause damage or is otherwise technically damaging. You may not try to get unauthorized access to the Service, VeloraGo's servers, computers or databases that are connected to the server. You may not attack the system by, for example Denial of Service attacks which includes, but is not limited to distributed denial of service attacks. By breaching any of the above you risk committing a crime and VeloraGo may report such breaches to law enforcement authorities. If you are in breach of the above your right to use the Service will be terminated immediately.

7. Payment

  • VeloraGo currently provides the Service both as a free version and different premium versions subject to payment. For more information about pricing and what the different packages contain, from time to time, please go to velorago.app/premium. Please observe that external costs such as your mobile operator's or internet provider's ordinary tariffs for fees for, for example, data traffic may arise.
  • The payment solution is provided by a third-party provider (such as the Apple App Store or Google Play). Payments in the Service are made with the help of third parties. The payment function in the Service may therefore contain links or references to such parties' general terms and conditions, personal data policies and similar documentation. We ask that you read such terms carefully. VeloraGo disclaims all responsibility for the content of such documents.
  • By accepting the Terms, you accept the use of the terms of the payment solution and that data for handling payments may be sent to the payment service provider. This information will only be shared by VeloraGo to process payments.
  • In order to enable payments, you may need to provide and verify information about your identity and your payment details. If you do not do this, VeloraGo cannot process payments via the Service. VeloraGo accepts no responsibility for any losses as a result of you providing incorrect information or charges.
  • When using the payment function, third parties may charge service fees and the like. VeloraGo is not responsible for such charges and disclaims all liability in connection with such charges. We also ask you to note that third parties may charge exchange or similar fees for the execution of the transaction.
  • Subscription management, renewal, and cancellation are handled according to your app store's terms. Cancellation and refund requests must be submitted according to the app store's policies.

8. Intellectual Property Rights

  • VeloraGo owns all rights, including intellectual property rights to the Service, including but not limited to process, method, software and design. You are not granted any intellectual property rights to the Service or any material created in it. It is therefore prohibited to, without our consent, make copies, irrespective of which technology that is used, of the content or parts thereof in the Service. Without such consent it is also prohibited to make the content or parts thereof of the Service available for the public by use of the internet or in another way.
  • Any link to the Service shall be opened in a new window. It is not allowed to link to the Service in such a way that the content of the Service risks being corrupted or misunderstood in such a way that it is perceived that the Service is provided by any other party than VeloraGo.
  • You grant a license to VeloraGo to dispose of all material that you provide in the Service, which without limitation includes the photos and videos you provide. VeloraGo will only use the material in order to enable VeloraGo to provide the Service in accordance with these Terms, in other words to exploit and use the material within the Service and only for access via your account. In other words, VeloraGo has no right to show or provide your content to, for example, other Users. As specified above, you are liable for all material provided via the Service and shall defend, indemnify and hold VeloraGo harmless, if a third party alleges that the material infringes any third party right. VeloraGo may transfer the material to service providers in order to enable VeloraGo to provide the Service as described above (i.e. only within the framework of your account). However, VeloraGo will not transfer or share your recorded video(s) or other content to any other parties unless required by law or other binding regulations.
  • VeloraGo continuously develops the Service to provide the best possible experience. In order to develop the Service, VeloraGo can use material and information that you provide to improve the Service and its features. By using the Service, you grant VeloraGo the right to use material and information that you provide for the purpose of developing the Service. The result of development based on material that you have uploaded or otherwise provided will be the property of VeloraGo without any right to compensation.

9. Limitation of Liability

  • We are not responsible for technical defects, hardware or software defects or defects that are related to the incorrect handling of the Service or other operational defects e.g. in connection with filming or recording. Further, we are not liable for any defects that occur due to deficiency in the network connection or network communication, disconnection from your user account or possible problems with GPS tracking. We do not provide any warranties that the Service will meet your demands or expectations, or that the use of the Service will be uninterrupted or free from errors.
  • VeloraGo takes reasonable measures to ensure that the Service works and strives to, as soon as possible, remedy defects and deficiencies in the Service. VeloraGo is only a service provider and is never responsible for decisions you make based on the Service, including horse health or riding-related decisions.
  • VeloraGo is not responsible for damages that occur due to usage of the Service, including damages caused by malware, virus or other wrongful or incomplete information, except if such damage occurs due to intent or gross negligence on VeloraGo's part. VeloraGo is never responsible for indirect damage or loss incurred by a User, which without limitation includes loss of profit, income or savings, loss of goodwill, loss of data or other indirect damage or consequential damage.
  • In case the Service contains links to websites or resources that are provided by third parties, these are only provided for informational purposes and VeloraGo has no control and assumes no liability for the content on such website or resources.

10. Changes to the Terms

  • We have the right to, at any time and for any reason, change the Terms by publishing the amended terms in the Service. Such terms shall automatically come into force after thirty (30) days from the publication date in the Service or otherwise has been approved by you. By visiting or using the Service you approve that such changes can be made and that you are responsible to keep yourself updated of possible changes.

11. Invalidity of a Provision

  • If any provision in the Terms is deemed fully or partially invalid or cannot be enforced, the provision shall be reduced, amended or separated as slightly as possible to ensure its validity, so that the Terms can maintain in full force, effect and viability.

12. Disputes and Applicable Law

  • Hungarian law shall apply in relation to the Terms and the Service. Disputes that originate from the Terms and/or Service shall be exclusively settled by Hungarian general courts with the Budapest Regional Court as first instance.

13. Questions

  • If you have any questions please contact VeloraGo at support@velorago.app.

Thank you for using VeloraGo and being part of our equestrian community!